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Privacy Notice

At Greater TEXAS Federal Credit Union, we put our members first and take pride in offering a variety of financial services. Protecting your privacy, as well as your financial assets, is central to our mission. Whether you are an existing member or are considering membership with us, we understand how important it is for you to know how we collect, retain and use information about you. We recognize that you have a right to expect your personal information to remain private and secure. Greater TEXAS Federal Credit Union maintains standards to ensure that your personal information is private and secure at all times.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect your privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit companies we work with to sell to other third parties the information we provide them.

Information We Collect And Disclose About You

We collect and may disclose nonpublic personal information about you from the following sources:

 

  • Information we receive from you on membership and loan applications and other forms;

  • Information about your transactions with us or others;

  • Information we receive from a consumer reporting agency;

  • Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

 

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Greater TEXAS Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

Greater TEXAS Federal Credit Union restricts access to nonpublic personal information about you to our employees who have a specific business purpose in utilizing your data. We also train our employees in the importance of maintaining confidentiality and member privacy. In addition, we maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

Maintenance of Accurate Information

Greater TEXAS Federal Credit Union has established procedures to ensure that your personal information is accurate, current, and complete in keeping with reasonable commercial standards. If you find that your account information is incorrect, call or write to us at the following telephone number or address:

(800) 749-9732

Greater TEXAS Federal Credit Union
6411 North Lamar Blvd.
Austin, TX 78752-4088

We will respond to requests to correct inaccurate information in a timely manner.

More Information

Greater TEXAS Federal Credit Union values its members and their privacy. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how we protect or use your personal information, please contact us at the telephone number or the address above.

Approved by the Board of Directors on December 21, 2004.

IT Privacy Policy – Effective June 26, 2007

The following statement applies only to the general public and is intended to address concerns about the types of information gathered from the public, if any, and how that information is used.
I. Cookies
A “cookie” is a small file containing information that is placed on a user’s computer by a web server.  Typically, these files are used to enhance the user’s experience of the site, to help users move between pages in a database, or to customize information for a user.  Any information that Greater Texas FCU web servers may store in cookies is used for internal purposes only.  Cookie data is not used in any way that would disclose personally identifiable information to outside parties unless Greater Texas FCU is legally required to do so in connection with law enforcement investigations or other legal proceedings.
II. Logs and Network Monitoring
Greater Texas FCU maintains log files of all access to its site and also monitors network traffic for the purposes of site management.  This information is used to help diagnose problems with the server and to carry out other administrative tasks.  Log analysis tools are also used to create summary statistics to determine which information is of most interest to users, to identify system problem areas, or to help determine technical requirements.
Information such as the following is collected in these files:

  • Hostname: the hostname and/or IP address of the computer requesting access to the site
  • User-Agent: the type of browser, its version and the operating system of the computer requesting access (e.g., Netscape 7 for Windows, IE 5.5 for Macintosh, etc.)
  • Referrer:  the web page the user came from
  • System date: the date and time on the server at the time of access
  • Full request: the exact request the user made
  • Status: the status code the server returned, e.g., fulfilled request, file not found
  • Content length: the size, in bytes, of the file sent to the user
  • Universal Resource Identifier (URI): the location of the particular resource requested.
  • Query string of the URI: anything after a question mark in a URI.  For example, if a keyword search has been requested, the search word will appear in the query string.
  • Protocol: the technical protocol and version used, i.e., http 1.0, ftp, etc.

The above information is not used in any way that would reveal personally identifying information to outside parties unless Greater Texas FCU is legally required to do so in connection with law enforcement investigations or other legal proceedings.
III. Email and Form Information
If anyone in the general public sends Greater Texas FCU an e-mail message or fills out a web-based form with a question or comment that contains personally identifying information, that information will only be used to respond to the request and analyze trends.  The message may be redirected to any person who is able to answer your question.  Such information is not used in any way that would reveal personally identifying information to outside parties unless System Administration is legally required to do so in connection with law enforcement investigations or other legal proceedings.
IV. Links
This site may contain links to other sites.  Greater Texas FCU is not responsible for the privacy practices or the content of such websites.
V. Security
This site has security measures in place to protect from loss, misuse and alteration of the information.
Contacting Greater Texas FCU
If there are any questions about this privacy statement, the practices of this site, or dealings with this website, contact
Greater Texas FCU
6411 N Lamar Blvd
Austin, TX 78252

 

* Credit Unions do not have to offer the opt-out option. Why? Because we do not share non-public personal information with outside vendors, unless we are processing transactions based on the members request. If you have any questions regarding the Privacy Statement, please feel free to contact the credit union. Thank-you!

Equal Opportunity

Greater TEXAS Federal Credit Union is an equal opportunity/affirmative action employer and complies with all federal and state laws, regulations and executive orders regarding affirmative action requirements in all programs.